Terms of service

Terms of Service

Lorah Crafts (lorahcrafts.in)

Welcome to Lorah Crafts. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. General Information

  • Website: lorahcrafts.in

  • Business Name: Lorah Crafts

  • Contact Email: craftslorah@gmail.com

  • WhatsApp: +91 9633229659

  • Instagram: @lorahcrafts

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years of age, or using the website under parental/guardian supervision

  • You are legally capable of entering into a binding contract under Indian law

3. Products & Services

  • We sell smart home gadgets, clothing, and essential daily-use products.

  • Product images are for illustrative purposes only; actual products may vary slightly.

  • We reserve the right to limit quantities or discontinue products without prior notice.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without notice.

  • Payments are processed through secure third-party payment gateways.

  • We do not store your debit/credit card or banking details.

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

  • Order cancellations are subject to our Return & Refund Policy.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, logistics issues, or unforeseen circumstances.

  • We are not liable for delays caused by courier partners, natural events, or force majeure situations.

7. Returns, Refunds & Replacements

All returns, refunds, and replacements are governed strictly by our Return & Refund Policy, available on the website. By placing an order, you agree to the terms of that policy.

8. User Responsibilities

You agree:

  • Not to misuse the website or engage in unlawful activities

  • Not to provide false or misleading information

  • Not to attempt unauthorized access to the website or its systems

We reserve the right to suspend or terminate access for violations.

9. Intellectual Property

  • All content on this website, including text, images, logos, designs, and graphics, is the property of Lorah Crafts.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Lorah Crafts shall not be liable for any indirect, incidental, or consequential damages.

  • Our liability, if any, shall not exceed the amount paid by you for the product.

11. Indemnification

You agree to indemnify and hold harmless Lorah Crafts from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Termination

We reserve the right to terminate or restrict access to the website at our sole discretion, without notice, for any violation of these Terms.

15. Contact Us

For any questions regarding these Terms of Service, please contact us:

📧 Email: craftslorah@gmail.com
📱 WhatsApp: +91 9633229659
📸 Instagram: @lorahcrafts